bouwens& Van Doorne

Since 2012, bouwens& may call Van Doorne, a leading firm of lawyers, notaries, and fiscal specialists, their client. As Facility Manager, Marion Verbunt is responsible for the creation and implementation of the firm’s corona policy. This policy is focused primarily on relieving her colleagues from part of their workload and maintaining the excellent service towards the client.

Technical support

“When it became clear that our people would be forced to work from home, we quickly supplied them with all the necessary technical support”, says Verbunt. “All notaries were enabled to pass documents at home, preventing this side of our operation coming to a halt.”

Verbunt says that since the first national intelligent lockdown, there has been daily internal communication on the matter. “In a daily corona news bulletin we inform the staff on relevant news and bring some lighter information as well. Our managing partner provides the introduction, without exception! We are really happy with her involvement, especially with her Friday Spotify playlist full of great music. The bulletin offers a mix of motivational and inspirational pieces, practical information, and light articles, all helpful in times like this.”

Friendly but firm

In July people started to return to the office, albeit in a controlled, well organised fashion. “This was a great moment. I immediately had a large tent installed on the rooftop, for people to catch up and socialize in a corona proof environment”, Verbunt explains. “We also transformed two meeting rooms into digital studios, for our lawyers to sit in on court sessions.”

Verbunt’s team used the period during which the staff was absent to adjust some infrastructure and apply stickers and signing. “The bouwens& Security Hosts never stopped coming to work during the lockdown. Since people started returning, they have been of great value by enforcing the social distancing rules firmly, yet in a friendly way. For instance, in the firm’s restaurant, Security Hosts inspected people’s compliance with the 1.5 meter rule. The Security Hosts also monitored the use of meeting rooms. Obviously, the Security Hosts work closely with the bouwens& Hospitality Hosts, who welcome clients and guests calmly and confidently.”

Partnership

Verbunt speaks highly of the partnership with Van Doorne. “I’m very proud of how we are minimizing the impact of corona. It’s nice to work with likeminded, positive and proactive partners. They are a good match with the professionals from bouwens&."