The Princess Máxima Center for pediatric oncology recently renewed its contract for security services with bouwens&. Since 2018, the Security Hosts from bouwens& have been supporting the doctors, nurses and researchers at the centre in their mission: to cure every child with cancer, with optimal quality of life.
Proud of this special collaboration
"We consciously chose bouwens& as a partner. This organisation knows very well how to resolve the apparent difference between security and hospitality. The Security Hosts put safety first, but do so in a hospitable and empathic way", says Claudia Alflen, Manager Facility Services of the Princess Máxima Center.
Tessa de Grijff, COO of bouwens&: "We are proud that this special cooperation continues. I dare say that the centre is a unique and at the same time invasive partner for all those involved on our side. After all, dealing with sick children and their families is not something everyone can do. The people we are allowed to deploy there after an extensive selection and screening process are also cut from special cloth."
Security Host: security with a human dimension
At the Princess Máxima Centre in Utrecht, scientists and healthcare professionals work closely together on new treatments and new perspectives on cures for children with cancer. The so-called 'Security Host' by bouwens& is a professional security guard with the appearance of a host. This specialist does everything to guide and, where possible, assist the children and their families, as well as the doctors, nurses, researchers and all the other staff.
This kind of environment requires approachable security guards with a good sense of the human scale. Passionate experts who feel the need to radiate and facilitate hospitality. They should actually act just as well (or perhaps more) as hosts than as security guards. This requires extra effort, but adds just as much value to the work and lives of the security guards, according to De Grijff.